5 Tips to Reduce Guard Turnover at Your Security Company
Guard turnover is one of the biggest challenges in the security industry. Here are five practical strategies to improve retention.
The security industry faces some of the highest turnover rates of any sector. Constantly recruiting and training new guards is expensive and disruptive. Here are five strategies that can help you keep your best people.
1. Simplify Scheduling
Nothing frustrates guards more than chaotic, last-minute schedules. Use a scheduling tool that gives guards visibility into their upcoming shifts well in advance. When guards can plan their lives around a predictable schedule, satisfaction goes up.
2. Make Communication Easy
Guards often work alone at remote sites. Feeling disconnected from the team leads to disengagement. Provide tools that let guards communicate with supervisors and each other easily — whether it’s reporting an issue or just checking in.
3. Invest in Proper Equipment
Asking guards to use outdated or clunky tools sends a message that you don’t value their time. Modern mobile apps that make clocking in, filing reports, and scanning checkpoints simple show your team you’re invested in making their job easier.
4. Recognize Good Work
It’s easy to focus on problems and miss the guards who consistently show up on time, complete their rounds, and file thorough reports. Use your tracking and reporting data to identify top performers and recognize them.
5. Offer Clear Growth Paths
Guards who see a future at your company — whether it’s moving into supervision, training, or operations — are far more likely to stay. Make sure your team knows what advancement looks like and what it takes to get there.
The Technology Connection
Many of these tips come down to having the right tools in place. A platform like GuardTrac helps you deliver better schedules, easier communication, and the data you need to recognize your best guards.
Want to see how GuardTrac can help with retention? Get in touch or start a free trial.
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